Your Privacy Matters to Us
We understand that reaching out about recovery takes courage, and we take that trust seriously. This policy explains what information we collect through this website, how we use it, and how we protect it. We've written it in plain language because we believe you deserve clarity, not legal jargon.
What We Collect
When you use our contact form, you may share your name, phone number, email address, and any details you choose to include in your message. That information is submitted through Netlify, which processes and delivers form submissions on our behalf. We only receive what you choose to send us.
We also use Google Analytics to understand how people use our website. Google Analytics collects anonymous usage data such as which pages are visited, how long visitors spend on the site, what browser and device type they use, and general geographic region. This data is aggregated and does not identify you personally.
How We Use Your Information
We treat all inquiries with discretion. Information shared through our contact form is used solely to respond to your inquiry and, if applicable, coordinate the admissions process. We use it to get back to you, answer your questions, and help however we can. That's it.
The anonymous data from Google Analytics helps us understand which pages are helpful, where people get stuck, and how we can improve the site to better serve people looking for recovery resources.
What We Don't Do
We do not sell, rent, or share your personal information with third parties for marketing purposes. We do not use advertising cookies. We do not build profiles on our visitors for ad targeting. This site exists to help people find recovery, and we have no interest in monetizing your visit.
Cookies and Tracking
The only tracking on this site comes from Google Analytics, which uses cookies to understand general usage patterns. These cookies collect anonymous data and do not identify you personally. We do not use any advertising cookies, remarketing pixels, or third-party tracking tools beyond Google Analytics.
Deleting Your Information
If you've contacted us through the website and would like your information removed from our records, just email us at info@palmettorecovery.com and we'll take care of it.
Questions
If you have any questions about how we handle your information, reach out to us at info@palmettorecovery.com. We're happy to talk through anything that's on your mind.
Last updated: June 2026